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Cargo Containers

TERMS AND CONDITIONS

Welcome to DaNoy Logistics and thanks for visiting.

By accessing our site and using our services you are agreeing to these terms.

So please read them carefully.

Using our Site
You may use our site and services only as permitted by law. We may suspend or terminate your access if you don’t comply with our policies or if we are investigating alleged misconduct.

Communications
We may send you announcements and other important information in connection with your use of our site. You may opt out of some of these communications at any time. Just email us at info@danoy.dk and inform us.

Privacy Protection
See our Privacy Policy regarding how we handle your personal information and protect your private data when you enter your information on our site. (GDPR LAW)

Payments:

You can make your secure payments  with Mobilepay, Card or bank transfers. Please inform us in which way you prefer to settle your balance.

Return Policies

If you change your mind, our customers can return their empty box to our warehouse and have their deposit refunded up to 14 days after receiving their empty box. Please note that box must not have been written and taped on to receive the full amount. 

Should be in the same condition as when it was delivered.

Box with damages will not be accepted. 

Prices

All prices listed on our website are our promotional prices.

The promo prices only apply if boxes are sent within 1 year of ordering and receiving empty boxes. Boxes that are sent after 1 year of receiving the empty box will be charged the normal fare which is an additional +200,- DKK extra on the listed promo price.

All shipping prices shipped outside the EU are VAT exempted.

Box deposits

There is a deposit of 200,-DKK pr box upon delivery of your empty box. The amount will be deducted from the final balance upon pick up again excl. pregnant fee, special pick up, late pick up etc.

Box deposits are forfeited after 1 year, if boxes are not sent within the 1 year validity of sending with promo prices.   

Open booking

Choosing our "OPEN BOOKING" option gives you 1 year from the date ordered to send your box with our promo price. After the year 1 year, the deposit will be voided and payment of your box will not have your past deposit deducted from the final balance.

Boxes With Outstanding Balance

Customers with an outstanding balance upon offloading in Manila will be charged 1000Php pr box pr. exceeding week after arrival.

It is solely the responsibility of the customer to make sure and inform DaNoy Logistics when payment has been made.

Copy of bank transfer or MobilePay receipt can be sent to nm@danoy.dk please remember to add your Box ID for reference.

Unpaid boxes will be disposed after 6 months. Sender will not be entitled to any financial compensation due to disposal of cargo.

Bulky / Pregnant Box

Boxes were flaps don't meet in the middle will be considered as being a pregnant box. Boxes that has lost the original shape will also be considered as a bulky or pregnant box. There is an extra charge of 150,- DKK upon pick-up of bulky boxes.

DaNoy Logistics reserves the right, not to accept bulky & pregnant boxes for transport if it is decided.

Complaints

In cases of complaints please send your email to Archie am@danoy.dk, Please note it can take up to 3-4 working days before we process complaints.

Company Protection

DaNoy Logistics reserves the right not to service customers with prior histories regarding to lack of payment, unwanted behaviour in either verbal, physical or any negative behaviour made on social media, email, txt messages or phone call.  If DaNoy Logistics chooses to service customers with the above written history. We reserve the right to ask for full payment for services before any transactions are made between the customer and DaNoy Logistics. 

 

Terms of Use: Terms of Use
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